{"id":231493,"date":"2018-03-23T06:59:57","date_gmt":"2018-03-23T05:59:57","guid":{"rendered":"http:\/\/www.travelreport.se\/?p=231493"},"modified":"2024-02-02T11:41:25","modified_gmt":"2024-02-02T11:41:25","slug":"jan-carlzon-becomes-a-partner-in-ifdelayed-com","status":"publish","type":"post","link":"https:\/\/www.travelreport.se\/en\/jan-carlzon-blir-delagare-i-ifdelayed-com\/","title":{"rendered":"Jan Carlzon becomes co-owner of Ifdelayed.com"},"content":{"rendered":"

\"\"<\/a>
Photo:Ifdelayed.com<\/figcaption><\/figure>
\nBusinessman and former SAS CEO Jan Carlzon has become a partner in the consumer rights company Ifdelayed, which helps passengers get compensation from airlines in the event of delays.<\/p>\n

A passenger is entitled to between 250 and 600 euros per person under an EU law from 2004 in the event of a delay of more than three hours, a cancelled flight or denied boarding, with certain exceptions. Some airlines, such as SAS, take responsibility, but the majority do not, and Ifdelayed has therefore created a service that helps passengers claim compensation \u2013 and so far they have been able to pay out a total of 90 million kronor in compensation to over 20,000 affected travelers.<\/p>\n

The service is primarily intended for those who cannot or do not have the time to handle their own affairs, but it can also prove profitable for airlines.<\/p>\n

\u2013 After all, it is a law and airline passengers should be able to trust that they will receive the compensation they are entitled to if problems arise during their journey. However, the process that is initiated when a request for compensation is received is costly and can even be more expensive than the payment itself. Therefore, it is also in the airlines' interest that it runs smoothly, and if our procedures make the work easier, we can help them save money, says Jan Carlzon.<\/p>\n

In the next step, the collaboration could be further developed so that the affected passenger can be offered higher compensation if it is tied to a specific airline in the form of vouchers or points, instead of cash.<\/p>\n

\u2013 Then the delay compensation would become an investment in future business and give the airline a new chance to build a good relationship with the passenger. It should be a competitive advantage to provide good service in this area as well, and I hope that I, with my background in aviation, can be a link that contributes knowledge and trust, says Jan Carlzon.<\/p>","protected":false},"excerpt":{"rendered":"

Aff\u00e4rsmannen och tidigare SAS-vd:n Jan Carlzon har g\u00e5tt in som del\u00e4gare i konsumentr\u00e4ttf\u00f6retaget Ifdelayed, som hj\u00e4lper passagerare att f\u00e5 ers\u00e4ttning fr\u00e5n flygbolagen vid f\u00f6rseningar. En passagerare har enligt en EU-lag fr\u00e5n 2004 r\u00e4tt till mellan 250 och 600 euro per person vid en f\u00f6rsening som varar \u00f6ver tre timmar, inst\u00e4llt flyg eller nekad boarding, med […]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[212,1821],"class_list":["post-231493","post","type-post","status-publish","format-standard","hentry","category-travel-report","tag-flygbolag-travelguiden","tag-jan-carlzon"],"acf":[],"yoast_head":"\nJan Carlzon blir del\u00e4gare i Ifdelayed.com – Travel Report<\/title>\n<meta name=\"description\" content=\"Jan Carlzon blir del\u00e4gare i Ifdelayed.com \u2013 L\u00e4s senaste nyheterna fr\u00e5n resebranschen p\u00e5 Travel Report.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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