{"id":242298,"date":"2024-02-08T06:59:00","date_gmt":"2024-02-08T05:59:00","guid":{"rendered":"https:\/\/www.travelreport.se\/?p=242298"},"modified":"2024-02-08T06:59:00","modified_gmt":"2024-02-08T05:59:00","slug":"sj-ber-om-ursakt-till-sina-kunder","status":"publish","type":"post","link":"https:\/\/www.travelreport.se\/en\/sj-ber-om-ursakt-till-sina-kunder\/","title":{"rendered":"SJ apologises to its customers"},"content":{"rendered":"<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.travelreport.se\/wp-content\/uploads\/2023\/08\/Skarmavbild-2023-08-08-kl.-06.26.34-1024x667.png\" alt=\"\" class=\"wp-image-241408\"\/><figcaption class=\"wp-element-caption\">Photo: SJ.SE<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">SJ has, to say the least, had a turbulent winter with a large number of cancellations and several delays.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now they are apologising to their customers in an email.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201dThere are many reasons for this, and I want to start by saying that all of you customers and the entire Swedish people deserve something better, quite simply a railway that can be relied upon,\u201d writes CEO Monica Lingeg\u00e5rd in an email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">She explains that it has been the worst winter for the Swedish railway in ten years.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201dI don't want to pass the buck. SJ has a great deal of responsibility for the situation we are in. We are in the process of compiling and learning from this winter to avoid the same situation in future winters as much as possible,\u201d Lingeg\u00e5rd further writes in the email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Source: Aftonbladet.se<\/p>","protected":false},"excerpt":{"rendered":"<p>SJ har minst sagt haft en strulig vinter med att stort antal avg\u00e5ngar som st\u00e4llts in och flera f\u00f6rseningar.&nbsp; Nu ber de sina kunder om urs\u00e4kt i ett mejl.&nbsp; &#8221;Det finns m\u00e5nga orsaker till det och jag vill b\u00f6rja med att s\u00e4ga att alla ni kunder och hela svenska folket f\u00f6rtj\u00e4nar n\u00e5got b\u00e4ttre, helt enkelt [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4078,4084],"tags":[234,191],"class_list":["post-242298","post","type-post","status-publish","format-standard","hentry","category-nyheter","category-tag-bransch","tag-sj","tag-tag-taag"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SJ ber om urs\u00e4kt till sina kunder &#8211; Travel Report<\/title>\n<meta name=\"description\" content=\"SJ ber om urs\u00e4kt till sina kunder \u2013 L\u00e4s senaste nyheterna fr\u00e5n resebranschen p\u00e5 Travel Report.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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