{"id":231066,"date":"2018-01-15T07:02:18","date_gmt":"2018-01-15T06:02:18","guid":{"rendered":"http:\/\/www.travelreport.se\/?p=231066"},"modified":"2024-02-02T11:40:40","modified_gmt":"2024-02-02T11:40:40","slug":"klagomalen-pa-flyget-okade-igen","status":"publish","type":"post","link":"https:\/\/www.travelreport.se\/fi\/klagomalen-pa-flyget-okade-igen\/","title":{"rendered":"Klagom\u00e5len p\u00e5 flyget \u00f6kade igen"},"content":{"rendered":"<p><a href=\"http:\/\/www.travelreport.se\/fi\/2015\/06\/09\/flygplan-kan-snart-reparera-sig-sjalva-i-luften\/flygvinge_1205_2007\/\" rel=\"attachment wp-att-224807\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.travelreport.se\/wp-content\/uploads\/2015\/06\/flygvinge_1205_2007-450x295.jpg\" alt=\"\" width=\"450\" height=\"295\" class=\"alignnone size-medium wp-image-224807\" \/><\/a><br \/>\n<strong>Svenskarnas klagom\u00e5l p\u00e5 flyget \u00f6kade f\u00f6r tredje \u00e5ret i rad.<\/strong> <\/p>\n<p>F\u00f6rseningar, inst\u00e4llda flyg och bolag som g\u00e5r i konkurs men ocks\u00e5 att fler tar reda p\u00e5 sina r\u00e4ttigheter \u00e4r n\u00e5gra av f\u00f6rklaringarna.<\/p>\n<p>Klagom\u00e5len p\u00e5 flygtransporter var den \u00f6verl\u00e4gset st\u00f6rsta kategorin som Konsumentverket tog emot, visar en sammanst\u00e4llning som gjorts av myndighetens avdelning Konsument Europa.<\/p>\n<p>2015 var 16,3 procent av klagom\u00e5len som kom in riktade mot flyget. 2016 \u00f6kade siffran med mer \u00e4n fyra procentenheter och f\u00f6r 2017 ligger andelen p\u00e5 30,4 procent.<\/p>\n<p><strong>Problem f\u00f6r flygbolag<\/strong><br \/>\nN\u00e4st mest klagar svenskarna p\u00e5 bilar och motorcyklar, inklusive hyrbilar och bilv\u00e4rderingstj\u00e4nster, 12,6 procent f\u00f6rra \u00e5ret.<br \/>\nAtt flyget sticker ut s\u00e5 pass mycket har en rad f\u00f6rklaringar, s\u00e4ger Jolanda Girzl, direkt\u00f6r f\u00f6r Konsument Europa.<br \/>\n\u2013 Det vi kan se \u00e4r att konsumenterna p\u00e5 ett helt annat s\u00e4tt hittar information om vad som g\u00e4ller vid f\u00f6rsenade och inst\u00e4llda flyg p\u00e5 v\u00e5r webbplats, och att fler letar efter tips p\u00e5 vad man ska t\u00e4nka p\u00e5 om man anlitar privata kompensationsbolag, s\u00e4ger hon.<\/p>\n<p>Enskilda h\u00e4ndelser p\u00e5verkar ocks\u00e5 i h\u00f6g utstr\u00e4ckning. N\u00e4r exempelvis hotellkedjan Low Cost Holiday gick i konkurs 2016 \u00f6kade klagom\u00e5len markant inom den kategorin.<br \/>\n2017 g\u00e4llde m\u00e5nga av klagom\u00e5len Air Berlin, men ocks\u00e5 Norwegian och Lufthansa.<br \/>\n\u2013 Det var vissa bolag som hade ekonomiska problem, konkurser eller st\u00e4llde in flygningar som gjorde att vi fick den h\u00e4r \u00f6kningen f\u00f6rra \u00e5ret, s\u00e4ger Jolanda Girzl.<\/p>\n<p><strong>Abonnemangsf\u00e4llor<\/strong><br \/>\nKlagom\u00e5len p\u00e5 farmaceutiska produkter, som l\u00e4kemedel och naturl\u00e4kemedel, minskade 2017 till 5,9 procent efter att ha haft en uppg\u00e5ng \u00e5ret innan p\u00e5 mer \u00e4n fem procentenheter. Det handlar till stor del om abonnemang p\u00e5 exempelvis bantningspiller d\u00e4r du tackar ja till ett provpaket f\u00f6r 39 kronor men sedan tvingas k\u00f6pa fler paket f\u00f6r hundratals kronor.<br \/>\n\u2013 Vi s\u00e5g en minskning i antalet klagom\u00e5l om abonnemangsf\u00e4llor eftersom vi hade en kampanj, lanserade pressmeddelanden och tack vare er eftersom ni skrev mycket om det, s\u00e4ger Jolanda Girzl.<\/p>\n<p><strong>FAKTA<\/strong><br \/>\n<em>Fakta: Klagom\u00e5l 2017<br \/>\nF\u00f6reg\u00e5ende \u00e5r inom parentes.<br \/>\nFlygtransporter 30,4 % (20,6)<br \/>\nBilar och motorcyklar inkl. hyrbilar och bilv\u00e4rderingstj\u00e4nster 12,6 % (14,6)<br \/>\nFarmaceutiska produkter l\u00e4kemedel\/naturl\u00e4kemedel 5,9 % (10,9)<br \/>\nKl\u00e4der, ofta handlar det om piratkopior 5,1 % (4,9)<br \/>\nArtiklar f\u00f6r personlig v\u00e5rd 3,4 % (6,6)<br \/>\nK\u00e4lla: Konsument Europa<\/em><\/p>\n<p>L\u00e4hde: TT<\/p>","protected":false},"excerpt":{"rendered":"<p>Svenskarnas klagom\u00e5l p\u00e5 flyget \u00f6kade f\u00f6r tredje \u00e5ret i rad. F\u00f6rseningar, inst\u00e4llda flyg och bolag som g\u00e5r i konkurs men ocks\u00e5 att fler tar reda p\u00e5 sina r\u00e4ttigheter \u00e4r n\u00e5gra av f\u00f6rklaringarna. Klagom\u00e5len p\u00e5 flygtransporter var den \u00f6verl\u00e4gset st\u00f6rsta kategorin som Konsumentverket tog emot, visar en sammanst\u00e4llning som gjorts av myndighetens avdelning Konsument Europa. 2015 [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[179],"tags":[85,1462],"class_list":["post-231066","post","type-post","status-publish","format-standard","hentry","category-flyg","tag-flyg","tag-konsumment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klagom\u00e5len p\u00e5 flyget \u00f6kade igen &#8211; Travel Report<\/title>\n<meta name=\"description\" content=\"Klagom\u00e5len p\u00e5 flyget \u00f6kade igen \u2013 L\u00e4s senaste nyheterna fr\u00e5n resebranschen p\u00e5 Travel Report.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.travelreport.se\/fi\/klagomalen-pa-flyget-okade-igen\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klagom\u00e5len p\u00e5 flyget \u00f6kade igen &#8211; 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