In the US, both airlines Delta and United have been sued after they sold window seats that lacked windows, which can happen if, for example, you are placed near an emergency exit on the plane or in a seat that for some other reason lacks windows. These are two separate legal cases, but in both cases the plaintiffs believe that they were misled when they ordered window seats that then lacked windows. The lawsuit against Delta states, among other things:”"For many years, Delta has knowingly and routinely sold windowless "window" seats to travelers. For instance, various models of Delta's Boeing 737, Boeing 757, and Airbus A321 aircraft are built with one or more seats that would traditionally have a window, but do not include one due to the placement of air conditioning ducts, electrical conduits, or other interior components. Delta operates hundreds of these planes, which each make multiple flights every day. As a result, Delta has likely sold over a million windowless “window” seats throughout the class period.“
Neither United nor Delta has yet commented on the ongoing dispute against them.
Photo: CourtHouse News
Source:THICK
