The agreement streamlines vendor management and coordinates support, enabling hoteliers to license business-critical solutions from a single supplier.

Amadeus and Shiji are expanding their agreement to promote and facilitate licensing and referral of each other’s best-in-class solutions, providing hoteliers with a more comprehensive end-to-end offering. This includes industry-leading products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS), among others.

Through this alliance, Amadeus and Shiji are integrating their solutions in an innovative way to deliver increased value to the hospitality industry and address current industry challenges of fragmentation, connectivity and personalization. The new ACRS integration enables single-image integration at the attribute level, enabling ACRS to become the master registry for inventory, pricing and availability of rooms and other products, laying the foundation for more personalized sales and marketing to guests.

Key benefits for hotel owners

This collaboration is designed to support hotels by:

• Providing an integrated technology package – A complete set of solutions covering property management, point of sale, central reservations, sales and catering, and hotel operations with state-of-the-art integrations.
• Improve sales through guest service and personalization – By leveraging unique integration of single images at the attribute or room type level, hoteliers can extend ACRS capabilities across all available channels to enhance their marketing and upsell strategies.
• Streamline supplier management – Hotels can now work with a single vendor to access all business-critical technology needs, including a unified approach to first-line service and support. This makes it possible, for example, to license Shiji Daylight PMS through Amadeus and combine it with other Amadeus products, or to license the Amadeus Delphi & HotSOS product suite through Shiji and combine it with Daylight PMS. Both companies will continue to operate individually, manage their services and security independently, and store customer data separately.
• Improved global service and continuity – With Amadeus and Shiji's combined global reach, hotels will have access to broad support and a seamless experience in all markets.
• Efficiency and innovation – By leveraging the most advanced solutions and technologies on the market today, hotels can centralize their technology partners and purchasing power, giving them more unified support and service.

”We are excited to partner with Amadeus to deliver a global solution that gives hotels access to the latest technology and seamless support.”, comments Kevin King, CEO of Shiji International. ”This collaboration ensures that hotels have access to the most advanced tools available, all within a fully integrated ecosystem.”

”With this alliance, we are redefining how hotels access and use technology,”, says Francisco Pérez-Lozao Rüter, President of Hospitality, Amadeus.”By combining our products and expertise with Shiji's and providing new integrations with a single picture, we offer an unparalleled solution that addresses historical fragmentation and delivers the best in PMS, POS, CRS, sales and catering, and hotel operations technology..”