The Lodge awarded Tripadvisor Travellers’ Choice – for the 11th year in a row
The Lodge in Skåne has once again been named one of Sweden's top hotel experiences by guests themselves. For the 11th year in a row, the establishment has been awarded the Tripadvisor Travellers’ Choice – an award based entirely on guests' own reviews and ratings.
It's an award that cannot be bought, applied for or influenced – only earned. Tripadvisor Travellers’ Choice is awarded annually to hotels that consistently receive top ratings from their guests, and where the experience is at the absolute forefront of its category.
"We are so proud of the award, and it's truly the entire team's merit. It's their commitment, warmth, and professionalism that makes our guests return and feel seen," says Tove Gejde, Hotel Manager at The Lodge.
A gift from the heart
The Travellers’ Choice award is presented to the 10 % most popular hotels worldwide, based on a year-round review of guest reviews on Tripadvisor. This makes the award one of the most prestigious in the travel and hospitality industry – precisely because it is the guests themselves who decide.
– By systematically working with guest satisfaction and integrating it into every decision we make, we have now received this award for the 11th year in a row, says Camilla Persson, Commercial Manager at The Lodge. – We read every comment, analyse every trend, and share the guest’s feedback with the entire team every week. It’s work that happens every day, in every meeting.
A hotel where the details make the difference
The Lodge has for many years positioned itself as a ”Less Ordinary” for both conference guests and private travellers. With its unique location – high above the treetops in the middle of nature – the hotel combines exclusive conferences, award-winning food and relaxation at the Hawaiian-inspired Honulele Spa.
The fact that Tripadvisor Travellers’ Choice has once again been awarded to The Lodge is seen as proof that the personal experience is at the centre.
Branding and beautiful imagery aren't what build loyalty. It's the small details, the warmth of the welcome, and the feeling that someone genuinely cares. That's where we focus our energy, says Tove Gejde.
According to the press release.
