Travelers who have been waiting for a refund from the bankrupt and then acquired Detur are being denied their money.

Thousands of customers sought compensation from the Swedish Agency for Administrative and Financial Affairs after the travel company Detur went bankrupt. Many waited in the spring and the summer of 2022 for compensation from the travel company, and turned to Kammarkollegiet to receive compensation from the travel guarantee when the money never arrived. 

But because it If more than three months have passed since the trip was canceled, they are not entitled to a travel guarantee and will be without compensation, reports SVT News Västmanland.

”"In this case, Detur said they would refund, the travelers have been waiting for that, and then unfortunately the time to apply for compensation may be too late," says Ingela Allanbert, attorney-at-law at Kammarkollegiet to SVT.

A government investigation is currently reviewing the travel guarantee and will present its proposals in June.

Source:TT-DI-SE