SmoothTravel acts as an official gateway to connect with the Chinese travel market.
Aviareps, a world-leading travel representation, marketing and communications company, is launching an official online B2B travel platform, SmoothTravel, together with the city of Shanghai, which acts as an official global gateway connecting China's inbound DMCs, travel agencies, tour operators, online travel agencies (OTAs), corporate travel agencies and MICE agencies with the East China market.
SmoothTravel aims to seamlessly connect international tourism companies to the Chinese tourism market and the platform is designed for all segments of the travel industry willing to expand their business into this market. Popular destinations, local tour operators, hotel groups, retailers, attractions, car rentals, cruise lines, etc. are available on the platform.
Main features of SmoothTravel:
Looking for a Chinese partner: SmoothTravel enables international market players to establish new partnerships within the Chinese travel industry. Members can easily connect to SmoothTravel's Member Matching Manager to help them select the right travel partner to meet their needs.
Risk Management: SmoothTravel offers a unique payment system that minimizes the risks of new partners in China. A comprehensive insurance program is also offered for Chinese members to ensure risk minimization for both outbound and inbound sectors. In addition, a bilingual mediation system is provided to resolve any disputes at no cost to members.
China Outbound Market and Consumer Insights: Using extensive Chinese government and industry resources, SmoothTravel delivers the latest research on China’s outbound travel market, industry trends and consumer preferences. This includes surveys, interviews, focus group discussions, workshops and on-site visits.
Training and Support: SmoothTravel offers a comprehensive training platform that includes specialized courses for both foreign and Chinese members. All members can receive information and support during various events in China.
Market research: Members can order customized travel market research from SmoothTravel to optimize their strategies.
In short, SmoothTravel is designed to provide better opportunities for companies to succeed in the large Chinese market.
Edgar Lacker, CEO of AVIAREPS comments: ”AVIAREPS is pleased to collaborate with Shanghai Municipal Government at the launch of SmoothTravel, Shanghai's official B2B travel platform, and bring it to the travel industry around the world through our 68 offices in 65 countries. We look forward to working togetherit to position SmoothTravel as a powerful new tool for the global travel industry to rapidly expand its business in China, using SmoothTravel's unique service offering.”
Zhu Yihong, Director of Tourism Market Quality Center of Shanghai City:”As the number of international travelers continue to grow, and the development of China's inbound and outbound tourismm begins to flourish again, SmoothTravel will play a crucial role. SmoothTravel will strengthen the ties between international or Chinese players in the travel industry. This new platform coming also to promote Chinese consumers' awareness of cross-border travel insurance, enable for consumers to choose high-quality travel suppliers both in China and abroad, and provide dispute resolution tools for the global travel industry. The launch of SmoothTravel is of great significance and will inject new vitality into the development of Shanghai's tourism industry. We will do our utmost to ensure the success of SmoothTravel and contribute to a positive development of China's inbound and outbound tourism market. The platform has been designed to revolutionize the way theyn global travel industry collaborates with the Chinese market.”
