Wednesday 19 Aug, 2026

Thousands of Ving customers still stranded

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Photo: Ving

Travelers who were supposed to fly home with Ving yesterday after the Thomas Cook bankruptcy have not yet been booked for a new trip home.

But today's flights will depart as planned.

The 1,554 travelers who were supposed to have returned with Ving to Sweden on Monday are still stranded.

”"We are working on various flight solutions to get all stranded travelers home as quickly as possible. I can't say that it will happen during the day, but as soon as possible," says Ving's communications officer Charlotte Hallencreutz.

At the same time, anyone who wants to book new trips with Ving can rest assured, according to Charlotte Hallencreutz. Both new customers and those who have already booked a trip with Ving can rest assured.

”You can feel very secure that you have a journey to look forward to,” she says.

The 1,706 travelers who did not leave Sweden yesterday will get their money back after the British travel giant Thomas Cook, which owns Ving, was declared bankrupt overnight. This has led to concern in the industry and is feared to hit the tourism industry hard in countries such as Greece and Turkey. But Charlotte Hallencreutz does not believe that the parent company's bankruptcy will lead to a major loss of customers for Ving.

”"We have high hopes that those who enjoy traveling with Ving will continue to do so. We have been around for many years and I think we have a loyal customer base," she says.

For the company's employees, the situation is significantly better now compared to yesterday, according to Johan Wångklev, chairman of the Unionen cabin club at the airline.

”"Yesterday it was pretty hopeless but now it looks brighter and we see a future. I have hope that we can get through this and run the business. The Nordic business in particular has been very profitable," he says.

Over the past 24 hours, he has been in contact with several employees who have expressed concerns and had questions about what will happen to the operations.

”"It's a bit of a shock and people are worried about their own situation, everyone needs money, but right now I don't see any concern and have a good gut feeling."”

Source: TT

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